1. General Information
The protection of your personal data is of utmost importance to us.
This Privacy Policy explains how The Private Concierge by Jens Rauschkolb collects, processes and protects personal information when you use our website www.the-private-concierge.com.

All personal data is handled in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Responsible Entity
The Private Concierge by Jens Rauschkolb
Bünishoferstrasse 212
8706 Meilen, Switzerland
Email: info@the-private-concierge.com
Phone: +41 (0)43 84 99 000

3. Collection and Use of Personal Data
We only collect personal data that you voluntarily provide to us, for example through the contact form, by email or by phone.
This may include:

• Name

• Email address

• Phone number

• Message content or other information you share with us

We use this data exclusively to process your enquiry, provide our services or communicate with you.

4. Disclosure of Data
Your personal data will not be disclosed to third parties unless:

• You have given your explicit consent,

• It is required for the fulfilment of a contract, or

• We are legally obliged to do so.

All partners or service providers working with us (e.g. in hospitality, medical, or transport sectors) are carefully selected and bound by strict confidentiality agreements.

5. Data Security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse or alteration.
Data transmitted via our contact form is encrypted (SSL/HTTPS).

6. Cookies and Tracking
This website does not use cookies for tracking, analytics or marketing purposes.
Technical cookies may be used to ensure proper functionality of the website.

7. Retention Period
We store personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law.